Privacy Policy

Transactor ("we", "us", "our") is a free expense and invoice tracker for freelancers and small businesses, available at www.transactor.app. This policy explains what information we collect, why we collect it, and how we handle it. The short version: your books are your business. We collect only what the product needs to work, and we never sell, rent, or share your data with anyone.

1. Information we collect

We collect the following information, all of which you provide directly:

• Account information. Your email address and password when you sign up. Passwords are handled by AWS Cognito, our authentication provider — we never see or store your password in plain text.
• Company details. Information you add about your businesses, such as company name, country, city, state, tax identifiers (e.g. GSTIN), bank account details, and invoice numbering preferences. These are used to organise your books and to generate your invoices.
• Financial records. The income and expense records, entities (customers and vendors), employees, payments, and remarks you enter into the app.
• Files. Invoices, receipts, and other documents you choose to attach to records.
• Support communication. Emails you send to support@transactor.app.
• Usage analytics. We use Google Analytics on our public pages to understand aggregate traffic (page views, device type, rough location). This is standard, aggregated analytics — it does not read your financial data.

2. How we use your information

• To provide the service: storing your records, generating invoices and reports, and syncing across your devices.
• To authenticate you and keep your account secure.
• To respond when you contact support.
• To send service emails (e.g. verification codes, important account notices). Marketing-style emails always include an unsubscribe link.
• To understand aggregate usage so we can improve the product.

3. What we never do

• We never sell or rent your data to anyone.
• We never share your financial records with third parties for marketing.
• We never mine your books to build advertising profiles. Transactor has no ads.

4. Cookies and local storage

Transactor uses your browser's local storage to keep you signed in (authentication tokens) and to remember preferences like dark mode and language. Google Analytics sets its own cookies on our public pages to measure traffic. We do not use advertising or cross-site tracking cookies.

5. Where your data lives

Your data is stored on Amazon Web Services (AWS) infrastructure in the Asia Pacific (Mumbai) region. All traffic between your browser and our servers is encrypted in transit using HTTPS.

6. Third-party services

We rely on a small number of processors to run Transactor:

• Amazon Web Services — hosting, storage, and authentication (AWS Cognito).
• Google Analytics — aggregate traffic analytics on public pages.

These providers process data only to deliver their service to us, under their own security and privacy commitments.

7. Data retention and deletion

We keep your data for as long as your account is active. If you want your account and all associated data deleted, email support@transactor.app from your registered email address and we will delete it. Account deletion is honored — there is no dark pattern here.

8. Your rights

You can, at any time:

• Access and update your company details and records directly in the app.
• Request a copy (export) of your data.
• Request correction or deletion of your data.
• Unsubscribe from non-essential emails using the link in any such email.

To exercise any of these rights, email support@transactor.app.

9. Security

We take reasonable technical measures to protect your data: encrypted connections (HTTPS), managed authentication with AWS Cognito, and access to production data restricted to what is needed to operate the service. No system is perfectly secure, so please use a strong, unique password.

10. Children

Transactor is a business tool and is not directed at children. You must be at least 18 years old (or the age of majority in your jurisdiction) to use it.

11. Changes to this policy

If we make material changes to this policy, we will update this page and revise the "Last updated" date above. Continued use of Transactor after a change means you accept the updated policy.

12. Contact

Questions about privacy? Email support@transactor.app.